O-Shot Women will gladly accept returns on unopened products in original condition within 14-days of purchase. We only accept returns purchased from oshotwomen.com or oshotwomenstore.com. Customer is responsible for return shipping. We do not accept product returns sold by third-party sellers.
To return a product, you must email firstname.lastname@example.org to make sure you qualify. We will need your order number or email address associated with your account. Please include tracking info so we can refund you as soon as the product arrives. Once we receive the returned product, we will refund the purchase price less original shipping and handling fees (if any). We will notify you once your return has been received and we have issued your refund. In all cases, refunds will be given in the same form of payment as the original method of payment. Please allow up to 5 business days after we have processed the refund for your bank to credit your account.
To make a return, please follow these steps:
- Email email@example.com. Please include your order number or email you used to place your order and tracking for the unopened items you will be returning.
- Include your packing slip or your name and order number in the box.
- Ship all unopened products to the Great Lakes Fulfillment address listed below. Returns sent to any other address will not be processed.
- Please keep the tracking number for the return package to ensure it has been received by our warehouse.
Return postage is at the buyer’s expense. Any returned package sent “Return to Sender” without going through the return process, will be subject to a 25% processing fee to cover return shipping and handling.
Great Lakes Fulfillment
41 Canal Street
Lewiston, ME 04240